Terms of Service

Weve is the only culture and team-building platform that offers a fully customizable solution for companies to engage employees and event attendees, virtually. Designed for everyone from small teams to companies that require thousands of attendees, Weve has been transforming remote work-life and virtual engagement by offering a suite of games, shared experiences, video components, meetings and more, all in one dynamic platform. Founded in 2001, the company works at the intersection of cutting edge technology and human-centric experiences.

AGREEMENT

Participants must use a laptop or desktop to access the game. Mobile devices such as phones and tablets are not supported. Headphones are recommended.

VPN may not be compatible with the platform so it's recommended to test ahead of time. If you are behind a VPN, there’s a chance Weve may not work. We have setup a test URL for each game so that players can test their connection prior to the game.

Participants are advised to arrive 5 min in advance to login and close all other tabs in the browser. We highly recommended Weve being the only tab open. Participants should close programs on their computer that may drain resources such as another meeting platform.

Participants should be in a quiet space without background noise as this can interrupt the game for other participants. Requires Windows 10 OS or Mac OS - High Sierra or higher. Please use the updated versions of Edge, Firefox, Safari, Chrome.

Refunds

The Go Game / Weve does not provide refunds or credits for unused rooms or unused custom package features.

Customization Upgrades

All customization upgrades must be confirmed and paid for five business day before event date.

Adding Rooms

Rooms can be added up to 72 hours prior to event date and is pending availability.

Disruptions

The Client understands that The Go Game / Weve runs over the internet and is subject to network availability. In the unlikely event of a network outage or other technical disruption, The Client will not receive a refund.

Cancellation / Rescheduling Policy

Virtual Event Cancelation

Day of - not refundable
1-2 business day before - 50% refund
3-4 business days before - 75% refund
5 or more business days before - 85% refund

Virtual Event Reschedule

Within 24 hours of an event - 50% rescheduling fee
2 business days before - 25% rescheduling fee
5 business days before - 15% rescheduling fee
More than 5 business days before - free to reschedule

Intellectual Property

The client understands that all assets and material created for The Go Game / Weve remain the intellectual property of The Go Game / Weve. This includes but is not limited to all mission text, scripts, photos and software used in the creation of the game.